Customer service
Customer service
Most of our diamond blades can be resharpened several times (except ME-425) if they are not too badly damaged.
For each repair, the handle is totally dismantled, and all of the mechanical parts are cleaned, checked and replaced if necessary. Micrometer and step knives are recalibrated.
After grinding, the diamond blade is checked to the same standard as new knives.
We accept other knives for repair except the micrometer knives. However, we cannot accept responsability for the breakage of blades other than Meyco.
We always do our best in order to return your repairs as soon as possible.
However, the lead time may be variable due to the many different kind of blade types we receive for resharpening.
Pre-delivery inspection
Only diamond, as the hardest known material, can be grind so smoothly that it’s cutting edge is still perfect under 500x magnification. Each Meyco diamond blade is checked under this magnification after the final grinding.
According to the Rosiwal scale, a diamond has an abrasive hardness of 140 times that of sapphire and ruby (corundum). This explains why the cornea can be cut so smoothly with a perfectly grind diamond.
The shape of the blades is cut with a Yag laser.
Most mechanical parts are made from Titanium, manufactured on high precision CNC -machines. Meyco diamond knives can therefore be sterilized by any conventional method.